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Your Privacy Matters

Privacy Policy

Last updated: October 30, 2025

At OutdoorGear, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website and services. By using our site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you make a purchase or create an account, we collect:

  • • Name and contact information (email, phone, address)
  • • Billing and shipping addresses
  • • Payment information (processed securely through Shopify)
  • • Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • • IP address and browser type
  • • Device information and operating system
  • • Pages visited and time spent on site
  • • Referring website and search terms
  • • Cookies and similar tracking technologies

Marketing Information

If you opt-in, we collect your email preferences and engagement with our marketing communications.

How We Use Your Information

Order Processing

To process and fulfill your orders, send shipping notifications, and provide customer support

Communication

To send order updates, respond to inquiries, and provide important account information

Marketing (with consent)

To send promotional emails, special offers, and product updates (you can unsubscribe anytime)

Website Improvement

To analyze site usage, improve our services, and personalize your experience

Fraud Prevention

To detect and prevent fraudulent transactions and protect account security

Information Sharing

We do not sell your personal information. We only share information with trusted partners necessary to provide our services:

Service Providers

Shopify (payment processing), shipping carriers (order fulfillment), email services (communications), and WeTracked (analytics)

Legal Requirements

When required by law, court order, or legal process, or to protect our rights and safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred

Data Security

We implement industry-standard security measures to protect your information:

  • 256-bit SSL encryption for all data transmission
  • PCI-DSS compliant payment processing through Shopify
  • Secure data storage with limited employee access
  • Regular security audits and monitoring
  • Automatic account lockout after failed login attempts

Note: No method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights & Choices

Access & Correction

You can access and update your account information at any time through your account settings

Marketing Opt-Out

Unsubscribe from marketing emails by clicking the "unsubscribe" link in any email, or contact us at support@outdoorgear.com

Cookie Management

Control cookies through your browser settings. Note that disabling cookies may affect site functionality

Data Deletion

Request deletion of your personal information by contacting support@outdoorgear.com. Some information may be retained for legal or business purposes

Do Not Track

We currently do not respond to "Do Not Track" signals, but we limit tracking to what's necessary for site functionality

Cookies & Tracking

We use cookies and similar technologies to improve your experience:

Essential Cookies: Required for site functionality (shopping cart, checkout)
Analytics Cookies: Help us understand site usage and improve performance
Marketing Cookies: Track ad campaign effectiveness and personalize content

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@outdoorgear.com

Phone: 1-800-OUTDOOR

Mail: OutdoorGear Inc., 123 Hunting Trail Drive, Denver, CO 80202